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Training and Support 2

Training & Support

Initial training for new Krispy Kreme doughnut franchise owners generally takes place at our training center in Winston Salem, NC and at certified training stores. In some instances, new franchisees and operating partners are also mentored by or partnered with another franchisee.

Krispy Kreme is dedicated to the success of your restaurant franchise and is committed to providing you with world-class training and support throughout the life of your business.

Krispy Kreme's doughnut and coffee franchise training includes up to 16 weeks of:

  • Initial Production Training – 4 weeks
  • Retail Operations – 2 weeks
  • Processing Standards – 1 week
  • Shift Management – 1 week
  • Shop Management – 5 weeks
  • Equipment Maintenance – 1 week
An employee arranging a box of Krispy Kreme doughnuts

Additional management training opportunities include enrollment into each of our General Manager/ Assistant General Manager weeklong doughnut franchise classes (five-day operational and leadership focused curriculum) along with several weeks of retail management training in one of our certified training stores.

New franchisees will also gain a strong understanding of the Krispy Kreme brand through their store training experience.

Krispy Kreme restaurant franchises offer hot glazed doughnuts and other products prepared right in the store. Customers view "doughnut theaters" and watch doughnuts being made in front of their eyes. Additionally, Krispy Kreme franchisees enjoy:

  • New product innovation and unique occasion product offerings
  • Access to Krispy Kreme University – a six month, all-inclusive training for Operations Directors, General Managers and Assistant General Managers
  • Grand opening support
  • Ongoing restaurant franchise operations support for the term of the franchise agreement
  • In-store training for hourly staff
  • Real estate and site selection support
  • Conceptual drawings
  • Project management and construction support
  • Access to area development agreements
  • Ability to impact communities with a unique and robust fundraising program
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Success Stories

Krispy Kreme offers plenty of training tools to its franchisees including Management training in its Krispy Kreme University Program. The program prepares you well for daily operation of the store. End quote